Corporate - Account executive

Lakeshore IT Solutions is for driven professionals who are passionate about using technology to solve real business challenges and create meaningful customer outcomes. We’re built for individuals who thrive in a collaborative, fast paced environment and are energized by innovation, accountability, and continuous improvement.

  Ideal Candidate:

• You have a repeatable process for generating pipeline
• You are consistent with daily activities (Calls, Emails, Outreach)
• You are proactive about growing relationships, not just maintaining them

Our team members want more than just a job, they want an opportunity to make an impact. At Lakeshore IT, you’ll work alongside forward thinking experts to deliver modern IT solutions to organizations of all sizes, building trusted relationships and helping customers achieve their strategic goals. If you’re motivated by growth, value teamwork, and are excited to contribute to a culture where your ideas and results are recognized, Lakeshore IT is the place to advance your career.

The Corporate Account Executive is responsible for driving revenue growth by acquiring, managing, and expanding relationships with mid‑market and enterprise level clients. This role focuses on understanding complex customer needs, delivering tailored solutions, and guiding prospects through a consultative, full cycle sales process.

Why Lakeshore:

• Uncapped Earning Potential
• Clear, Concise and Transparent Goals and Compensation
• Ownership of Your Accounts
• Ability to Build Scale Your Own Book of Business

As a key contributor to the sales organization, the Corporate Account Executive partners closely with internal teams, including marketing, customer success, and operations to ensure a seamless customer experience from initial engagement through long‑term retention. Success in this role requires strong business acumen, excellent communication skills, and the ability to build trusted relationships with senior decision makers.

The ideal candidate is a motivated communicator, results driven sales professional who thrives in a fast paced environment, consistently meets or exceeds sales targets, and is passionate about helping organizations solve meaningful business challenges.

• Manage the full sales cycle via phone and virtual meetings, from initial outreach and discovery through close and contract execution
• Engage and influence corporate decision makers, including directors and executives, using a consultative, value‑based sales approach
• Conduct high volume outbound and inbound calls to generate pipeline, qualify opportunities, and advance active deals
• Identify customer pain points and recommend customized solutions that align with corporate business objectives
• Consistently meet or exceed monthly and quarterly revenue targets while maintaining strong activity and conversion metrics
• Accurately forecast sales pipeline and maintain detailed CRM records for all customer interactions and deal stages
• Collaborate cross functionally with marketing, sales operations, and customer success to ensure smooth handoffs and customer satisfaction
• Stay informed on product offerings, competitive landscape, and industry trends to position solutions effectively in conversations

• Demonstrate the ability to develop sales with B2B or corporate sales, preferably selling IT services, managed services, hardware, or education technology
• Excellent communication, negotiation, and relationship building skills, with confidence engaging executives and IT leaders
• Strong understanding of IT infrastructure, managed services, cybersecurity, cloud, or networking concepts, with the ability to translate technical offerings into business value
• Demonstrated ability to sell consultatively over the phone and via virtual meetings to corporate and mid‑market decision‑makers
• Comfortable using CRM systems (e.g., Salesforce) for pipeline management, forecasting, and activity tracking

• Do you take ownership of customer relationships
• Are you proactive in generating and growing business
• Are you comfortable building something new 
• Are you motivated by performance-based earnings

Lakeshore IT is for driven professionals who are passionate about using technology to solve real business challenges and create meaningful customer outcomes. We’re built for individuals who thrive in a collaborative, fast paced environment and are energized by innovation, accountability, and continuous improvement.

Ideal Candidate:

• You have a repeatable process for generating pipeline
• You are consistent with daily activities (Calls, Emails, Outreach)
• You are proactive about growing relationships, not just maintaining them

Our team members want more than just a job, they want an opportunity to make an impact. At Lakeshore IT, you’ll work alongside forward thinking experts to deliver modern IT solutions to organizations of all sizes, building trusted relationships and helping customers achieve their strategic goals. If you’re motivated by growth, value teamwork, and are excited to contribute to a culture where your ideas and results are recognized, Lakeshore IT is the place to advance your career.

The K‑12 Account Executive is responsible for building and managing relationships with school districts, administrators, and education stakeholders to deliver solutions that support student success and institutional goals. This role focuses on understanding the unique needs of K‑12 organizations and providing consultative guidance throughout the sales process.

Why Lakeshore:

• Uncapped Earning Potential
• Clear, Concise and Transparent Goals and Compensation
• Ownership of Your Accounts
• Ability to Build Scale Your Own Book of Business

As a trusted partner to schools and districts, the K‑12 Account Executive engages decision‑makers to identify challenges, align solutions to instructional and operational priorities, and manage opportunities from initial outreach through close. This position collaborates closely with internal teams to ensure proposals, implementations, and ongoing partnerships meet both educational and compliance requirements.

The ideal candidate is mission‑driven, organized, and relationship‑oriented, with the ability to navigate longer sales cycles, public‑sector procurement processes, and multiple stakeholders. Success in this role comes from building credibility, delivering value, and supporting long‑term partnerships within the K‑12 education community.  

• Manage the full sales cycle via phone and virtual meetings, from prospecting and discovery through proposal, approval, and close
• Engage K‑12 decision‑makers (principals, district administrators, IT directors, curriculum leaders) using a consultative sales approach
• Conduct high‑volume outbound and inbound calls to qualify leads, generate pipeline, and advance opportunities
• Identify district needs, funding constraints, and priorities to recommend solutions aligned with instructional, operational, and compliance goals
• Navigate public‑sector and education purchasing processes, including approvals, timelines, and multi‑stakeholder decision making
• Accurately track opportunities and activity in CRM, providing forecast updates and detailed call documentation
• Collaborate with internal teams (marketing, solutions, implementation, customer success) to ensure smooth onboarding and long‑term satisfaction
• Meet or exceed revenue and activity goals while building long‑term relationships with schools and districts

• Demonstrate the ability to develop sales with B2B or K‑12 sales, preferably selling IT services, managed services, hardware, or education technology
• Knowledge of K‑12 IT environments, including networking, cybersecurity, cloud services, device management, or classroom technology
• Ability to sell consultatively over the phone and via virtual meetings to school administrators, district leaders, and IT decision‑makers
• Familiarity with K‑12 purchasing processes, funding considerations, and longer sales cycles common in education
• Strong organizational, communication, and CRM skills, with the ability to manage multiple accounts and track opportunities accurately

• Do you take ownership of customer relationships
• Are you proactive in generating and growing business
• Are you comfortable building something new 
• Are you motivated by performance-based earnings

Lakeshore IT is for driven professionals who are passionate about using technology to solve real business challenges and create meaningful customer outcomes. We’re built for individuals who thrive in a collaborative, fast paced environment and are energized by innovation, accountability, and continuous improvement.

Ideal Candidate:

• You have a repeatable process for generating pipeline
• You are consistent with daily activities (Calls, Emails, Outreach)
• You are proactive about growing relationships, not just maintaining them

Our team members want more than just a job, they want an opportunity to make an impact. At Lakeshore IT, you’ll work alongside forward thinking experts to deliver modern IT solutions to organizations of all sizes, building trusted relationships and helping customers achieve their strategic goals. If you’re motivated by growth, value teamwork, and are excited to contribute to a culture where your ideas and results are recognized, Lakeshore IT is the place to advance your career.

The State & Local Government Account Executive is responsible for developing and managing relationships with state, county, and municipal agencies to deliver technology solutions that support public service goals. This role focuses on understanding government operational needs, regulatory requirements, and procurement processes to provide consultative, long‑term solutions.

Why Lakeshore:

• Uncapped Earning Potential
• Clear, Concise and Transparent Goals and Compensation
• Ownership of Your Accounts
• Ability to Build Scale Your Own Book of Business

As a trusted advisor to public‑sector stakeholders, the Account Executive engages decision‑makers, influencers, and technical teams to identify challenges, align solutions, and guide opportunities through the full sales cycle. This position works closely with internal teams to ensure solutions comply with government standards, align with budgets, and deliver successful outcomes.

The ideal candidate is experienced in public‑sector sales, highly organized, and skilled at navigating complex, multi‑stakeholder environments. Success in this role depends on building credibility, managing longer sales cycles, and fostering strong partnerships that drive value for state and local government organizations.

• Manage the full sales cycle remotely via phone and virtual meetings, from prospecting and discovery through proposal, approval, and close
• Engage state, county, and municipal decision‑makers (agency leaders, department heads, IT directors, procurement officials) using a consultative sales approach
• Conduct consistent outbound and inbound calls to generate pipeline, qualify opportunities, and advance active deals
• Understand government agency needs, budget cycles, and compliance requirements to position solutions effectively
• Navigate public‑sector procurement processes, including purchasing timelines, approvals, and contract requirements
• Develop and maintain accurate pipeline forecasts and detailed activity records within the CRM
• Collaborate with internal teams (solutions, legal, operations, customer success) to ensure proposals meet government standards and expectations
• Meet or exceed revenue and activity goals while building long‑term, trust‑based relationships with public‑sector organizations

• Demonstrate the ability to develop sales with corporate, state and/or local government sales, preferably selling IT services, managed services, cybersecurity, or technology solutions
• Understanding of government IT environments and priorities, including infrastructure, security, cloud services, and compliance considerations
• Demonstrated ability to sell consultatively over the phone and via virtual meetings to government agency leaders, IT directors, and procurement officials
• Familiarity with public sector purchasing processes, budget cycles, and longer sales timelines common to state and local government
• Strong communication, organizational, and CRM skills, with the ability to manage complex pipelines and multiple stakeholder relationships

• Do you take ownership of customer relationships
• Are you proactive in generating and growing business
• Are you comfortable building something new 
• Are you motivated by performance-based earnings

Lakeshore IT is for driven professionals who are passionate about using technology to solve real business challenges and create meaningful customer outcomes. We’re built for individuals who thrive in a collaborative, fast paced environment and are energized by innovation, accountability, and continuous improvement.

Ideal Candidate:

• You have a strong technical foundation 
• You have a problem solvers mentality 
• You are looking for an organization that will help you grow

Our team members want more than just a job, they want an opportunity to make an impact. At Lakeshore IT, you’ll work alongside forward thinking experts to deliver modern IT solutions to organizations of all sizes, building trusted relationships and helping customers achieve their strategic goals. If you’re motivated by growth, value teamwork, and are excited to contribute to a culture where your ideas and results are recognized, Lakeshore IT is the place to advance your career.

The Support Desk Technician provides first‑line technical support to end users, ensuring timely resolution of IT issues and a positive customer experience. This role serves as a key point of contact for troubleshooting hardware, software, network, and application related issues in a fast‑paced support environment.

Why Lakeshore:

• People First Culture 
• Opportunities for Learning and Career Advancement
• Hands-on Exposure to Diverse Technologies

As part of the IT support team, the Support Desk Technician responds to incoming tickets and calls, diagnoses technical problems, and resolves issues remotely or escalates them as needed. This position works closely with internal teams to document solutions, follow established processes, and ensure service levels are met.

The ideal candidate is customer‑focused, technically curious, and detail‑oriented, with strong communication skills and the ability to manage multiple requests effectively. Success in this role requires a strong troubleshooting mindset, a commitment to service excellence, and a desire to grow technical skills while supporting users and business operations.

• Serve as the first point of contact for end users via phone, providing professional and customer‑focused technical support
• Troubleshoot and resolve Tier 1 (and basic Tier 2) issues related to hardware, software, connectivity, and user access
• Log, track, and update support tickets accurately in the ticketing system, ensuring proper documentation and timely resolution
• Escalate complex or unresolved issues to higher‑level technicians while communicating status updates to users
• Follow established support processes and SLAs, prioritizing issues based on urgency and business impact
• Educate users on basic system functionality, best practices, and preventative measures to reduce repeat issues
• Collaborate with internal IT teams to ensure smooth resolutions and a consistent customer support experience

• Demonstrate the ability to provide phone‑based technical support, preferably in an MSP or fast‑paced IT support environment
• Working knowledge of Windows operating systems, Microsoft 365, basic networking, and common business applications
• Strong troubleshooting and problem solving skills with the ability to diagnose and resolve Tier 1 technical issues efficiently
• Excellent verbal and written communication skills, with a customer focused, professional phone presence
• Experience using ticketing systems and documentation tools to track issues, resolutions, and follow‑up actions accurately

• Do you take ownership of challenges 
• Do you have a follow-up / follow-through attitude 
• Are you comfortable building something new 
•  Are you motivated by problem solving